Before contacting our support team, we've compiled a list of frequently asked questions to help answer any questions you may have.
FAQs
Orders & Shipping
Delivery within Egypt usually takes 3 – 5 business days depending on location.
You'll receive an SMS or WhatsApp confirmation once your order is shipped.
Yes, before the order is shipped.
Returns & Exchanges
Yes, while the courier is waiting.
Yes.
Yes, within 48 hours. Item must be unused, unwashed, with original tags. Courier fees apply.
Refunds are only available during delivery before the courier leaves.
Sizing & Fit
Some are oversized / free-size. Others have standard sizing.
Contact us on dm or check the size chart.
Product Quality
Designed and manufactured in Egypt
Some collections are restocked; Limited Editions may not.
Payments
Cash on Delivery.